Privacy Policy (the “Policy”) of Sister Mama (the “Company”, “we”, “us”, or “our”)
and www.sister-mama.com (together with any and all related components, sub-
pages, pop-up pages, tabs, or forms, the “Website”)
Welcome and thank you for choosing to be a part of this community! Before using the Website,
please read this Policy in its entirety. Throughout this Policy, any references to “you” shall refer
to you as the viewer, customer, or user of the Website. If you do not agree to the terms of the
Policy, you are to stop immediately and discontinue your use of the Website. By visiting and
using the Website, you voluntarily agree to the terms of this Policy. This Website and any
information shared on this Website in any form or transmitted through or in email content or
otherwise sent by the Company, including, but not limited to, e-books, guides, worksheets,
forms, blog posts, social media posts, webinars, live workshops and video trainings (collectively,
the “Content”) are owned by the Company.
We respect your privacy and are committed to protecting it through the Policy. This Policy
outlines the information collection practices of the Company related to your use of the Website
information, including the manner in which we collect your information, use and maintain that
and disclose that information. In the event you download, receive access to, purchase, or view
(whether such item is free or purchased by you) any Content or [course, group coaching
program, membership program, one-on-one coaching services, functional lab test reviews,
or any other product or service offered by the Company or in collaboration with any other
person (together with the Website, collectively, “Content, Programs, Services, Offerings,
and/or Products”), any privacy policy that is specific to, and disclosed with respect to, any
such Content, Programs, Services, Offerings, and/or Products shall supersede this Policy to the
extent the terms of such policy conflict with this Policy (otherwise, this Policy shall control).
Information We Collect About You.
Personal Information We Collect. When you use our Website and when you download,
receive access to, purchase, or view Content, Programs, Services, Offerings, and/or Products, we
collect certain personal information to provide you with a positive and beneficial experience and
as such, you may be asked to provide certain information related to subscribing to our email list,
downloading, viewing or accessing Content, Programs, Services, Offerings, and/or Products,
contacting us, or otherwise. “Personal Information” includes any information that is
identifiable to your identity. In this context, Personal Information may include, but is not
limited to, your name, email address, physical address, phone number, payment information,
birthday, site behavior, and social media handle. You agree that you are providing any such
Personal Information voluntarily.
Personal Information Collected by Third Parties. The Company contracts with third
parties for certain functions related to the Content, Programs, Services, Offerings, and/or
Products (“Third Party Applications”) in order to enhance our services and offerings to you,
such as hosting the Website, providing access to the Content, Programs, Services, Offerings,
and/or Products, communicating with you via email communication should you opt-in to our
mailing list, processing payment information, among other functions. The Third Party
Applications that the Company works with as of the date this Policy is posted are listed below,
provided that the Company is under no obligation to update the list of Third Party Applications
below in the event of any addition or change to, or termination of, any Third Party Application
which we work with. In connection with using our Website or downloading, receiving access to,
purchasing, or viewing Content, Programs, Services, Offerings, and/or Products, you may be
asked to provide Personal Information to the Third Party Applications directly and we may
share your Personal Information to such Third Party Applications. Upon your request as
described in the “Right to Request Return, Change, or Deletion of Personal Information” section
below, the Company agrees to use reasonable efforts to request that any information you
provided to the Company that has been provided to any Third Party Application or other third
party be deleted from the records of such Third Party Application or other third party. You agree
that you are providing any such Personal Information voluntarily and are bound by the privacy
policy, if any, of any Third Party Application as listed below.
1. SQUARESPACE
2. SUBSTACK
3. FACEBOOK, INSTAGRAM, TIKTOK, PINTEREST, YOUTUBE, ETC.
4. STRIPE, PAYPAL, VENMO, ETC.
5. CALENDLY, GOOGLE CALENDAR, ETC.
6. NUTRIQ
7. ZOOM
8. FULLSCRIPT
Anonymous Information Collected Through Use of Website. To provide you with the
best experience in using our Website and to troubleshoot problems associated with the
Website’s use, we automatically collect certain statistical data and information that is not
identifiable to you personally through your use of the Website (the “Non-Personally
Identifiable Data”). This Non-Personally Identifiable Data includes, but is not limited to,
your Internal Protocol address, browser type, location data, traffic data, and logs, as well as
information regarding the resources and pages you access on the Website. This type of data may
also be utilized in our marketing efforts and shared with third parties that we work with on an
aggregate basis.
Data Collected Indirectly by Use of the Website.
Cookies. We may utilize standard website cookies (otherwise known as browser cookies) to
automatically collect information regarding your use of the Website, items left in your shopping
cart, websites you visit before and after our Website, and the time spent on our Website, among
other things. To opt out of cookies on the Website, you may do so through disabling cookies in
your browser settings. By disabling cookies, you may not be able to access certain parts of the
Website and certain features of the Website may be unavailable to you. If you do not disable or
change your browser settings regarding cookies, your will be issued cookies by accessing our
Website.
Data Analytics. We may also utilize third party analytics services, such as Google Analytics, to
automatically collect certain Non-Personally Identifiable Information through your use of the
Website. By downloading and installing Google Analytics Opt-out Browser Add-On, you may
voluntarily opt out of the use of Google Analytics on the Website.
Pixels. The Website may use social media pixels (Facebook pixels) to track visitors to our
Website, outside websites, and/or tailor advertisements seen by social media users. We reserve
the right to use social media pixels in accordance with the terms applicable to use of such pixels
by the related social media platform.
What We Do with Information We Collect. When you visit our Website or download,
receive access to, purchase, or view any Content, Programs, Services, Offerings, and/or
Products, we or any Third Party Application may use the information we collect about you in any
of the following ways:
1. To send you periodic newsletters, information on upcoming offerings, informational
content, tips, and order updates or other information regarding Content, Programs,
Services, Offerings, and/or Products you downloaded, received access to, purchased or
viewed via email.
If you are outside of the European Union and download, receive access to,
purchase, or view any Content, Programs, Services, Offerings, and/or Products,
you will automatically be subscribed to our email list and will receive periodic
emails on upcoming offerings, informational content, newsletters, and tips. You
may unsubscribe from these emails at any time by clicking the link to
unsubscribe in the email. If you have any concerns or experience any difficulty in
unsubscribing, please contact francesca@sister-mama.com and we will
promptly remove you from such email list.
If you are in the European Union and download, receive access to, purchase, or
view any Content, Programs, Services, Offerings, and/or Products, you will not be
automatically subscribed to our email list without your affirmative, active
consent. If you consent to subscribe to our email list, you may unsubscribe at any
time by clicking the link to unsubscribe in the email. If you have any concerns or
experience any difficulty in unsubscribing, please contact francesca@sister-
mama.com and we will promptly remove you from such email list.
2. To process payment for any Content, Programs, Services, Offerings and/or Products you
purchase.
3. To contact you relating to any Content, Programs, Services, Offerings, and/or Products
you download, receive access to, purchase, or view.
4. To perform our obligations under any contract we enter into with you.
5. To respond to any of your customer service requests.
6. To tailor social media advertisements to you.
7. To improve our offerings and tailor our Content, Programs, Services, Offerings, and/or
Products to you.
8. To improve the functionality of and your user experience on our Website.
How We Protect Your Information. The Company takes your privacy seriously and we
have implemented measures to protect it through password protected secured networks and
other commercially reasonable practices that are standard in the marketplace.
We utilize Secure Socket Layer (SSL) technology to encrypt credit card or payment
information you provide on the Site.] Any information transmitted over the internet,
however, is at risk of interception and the Company cannot guarantee that your information will
remain private and will not be intercepted. In particular, email transmissions are vulnerable to
interception and we ask that you do not send any credit card information or other sensitive
information to us via email. We will not send your credit information or other sensitive
information to you or Third Party Applications via email. Employees and/or independent
contractors associated with the Company may have access to any information you provide on
the Website and will be subject to obligations of confidentiality with respect to such information.
The Company makes no representations, warranties or covenants regarding the non-disclosure
of any information collected through your use of this Site or any Third Party Applications we
utilize. Your transmission of any information to us is at your own risk. If the Company becomes
aware of a data breach, the Company shall notify you of such breach within seven (7) business
days.
Disclosure of Information Collected through Your Use of the Website. In general, the
Company will not, without your consent, sell or intentionally disclose your personal information
for any purpose other than as reasonably necessary to carry out the permitted uses of your
information as outlined in this Policy and to comply with any legal order or applicable law
requiring disclosure. The Company is not responsible for the disclosure or interception of your
information by any Third Party Application or other person or entity entitled to receive such
information under this Policy. For the avoidance of doubt and without limiting the foregoing,
the Company may disclose your personal information in the following circumstances:
1. To our employees, consultants, contractors, sub-contractors, subsidiaries, affiliates and
agents, as well as any Third Party Applications for purposes of pursuing our legitimate
business interests, such as processing payment, coordinating delivery and use of
Content, Programs, Services, Offerings, and/or Products, operating our Website, or the
transmission of communications regarding any Content, Programs, Services, Offerings,
and/or Products downloaded, accessed, purchased, or viewed, provided that any such
persons shall be bound by obligations of confidentiality with respect to such information.
2. To a third party, including, without limitation, attorneys, advisors and collection
agencies, in connection with enforcing the terms of any contract or agreement with you,
as well as our Terms and Conditions, Disclaimer and/or this Policy.
3. To any purchaser, successor or transferee in the event of a sale, transfer or restructuring
of the Company.
4. To otherwise protect the rights, property or safety of the Company, our customers,
clients or others, as determined in our discretion to be necessary or appropriate.
Right to Request to Delete, Return, or Change Personal Information. If you would
like the Company to delete or change any information you provided to the Company, you may do
so at any time by contacting francesca@sister-mama.com.
Links to Other Websites. The Website may include links to third party websites, blogs,
product pages, etc. whose privacy policies, if any, may differ from the Policy. Any information
you disclose to any such third party through their website, blog, product page, etc. will be
subject to the terms of that third party’s privacy policies and the Company will not be liable for
any disclosure or interception of your information related to such third party. You are
encouraged to read any such privacy policies carefully and in their entirety.
CAN-SPAM Act Compliant Email Policies. Our email policies are compliant with the CAN-
SPAM Act of 2003. We do not sell, rent, or share email addresses collected through the Website.
Any email you receive from us will clearly indicate who the email is from, designate in a
reasonable way that it is an advertisement, and not use misleading subject lines. We also will
include a physical postal address for our Company in the email. In addition, you will also be able
to opt-out or unsubscribe from the email list from which such email was sent by clicking a link
in the email to unsubscribe. Please note that unsubscribing from one email list does not
necessarily remove you from all email lists from the Company. If you have any concerns or
experience any difficulty in unsubscribing, please contact francesca@sister-mama.com and
we will promptly remove you from such email list.
Minors’ Information (Children’s Online Privacy Protection Rule and Certain
General Data Protection Rights (the “GDPR”) Rights). Our Website is not intended for
individuals under 18 years of age nor do we knowingly solicit or collect information from such
individuals. Children in the United States that are under the age of 13, and children in the
European Union that are under the age of 16, are not to access this website or download, receive
access to, purchase, or view any Content, Programs, Services, Offerings, and/or Products. If we
are notified or otherwise become aware that a child under the age of 13 in the United States, or a
child under the age of 16 in the European Union, has provided personal information to us
through the Website, we will take reasonable steps to delete any such information. If you believe
that the Company may have received information from your child under the age of 13 in the
United States, or under the age of 16 in the European Union, please contact us at
francesca@sister-mama.com.
California Residents – California Online Privacy Protection Act, California
Consumer Privacy Act, and California Privacy Rights Act (effective January 1,
2023) (the “California Privacy Laws”)). The California Privacy Laws provide certain
protections for California residents in regards to protection of their personal information. As
such, this Privacy Policy details how we collect, maintain, use, and share your personal
information, how you may contact us to change or delete your personal information from our
records, and our process for updating our privacy policy (see “Changes to Policy” section below),
among other things.
Furthermore, as outlined in the “Disclosure of Information Collected through
Your Use of the Website” section, we inform you that we do not sell your
information to third parties; however, California residents may nevertheless email
the Company at francesca@sister-mama.com to specifically request that we do not
sell your personal information.
California residents may email the Company at francesca@sister-mama.com to
specifically request that we do not sell your personal information.] If you are a
California resident and would like to request that the Company disclose the
personal information the Company has collected in connection with your use of
the Website, please email the Company at francesca@sister-mama.com.
Do Not Track Signals. The Company does not currently honor, recognize or respond to Do
Not Track signals issued by browsers or other third-party sources.
General Data Protection Rights (the “GDPR”). If you are in the European Union, you are
entitled to certain rights regarding your data and privacy under the General Data Protection
Rules of the European Union, those rights include, but are not limited to:
1. The right to access or have a copy of your data;
2. The right to have such data rectified or corrected on your request;
3. The right to portability of your data;
4. The right to require the Company to delete your data;
5. The right to obtain information regarding any decision with respect to consent you may
have and the consequences of any such decision;
6. The right to restrict the processing of your data in certain circumstances;
7. The right to object to the processing of your data in certain circumstances and your data
being used for marketing purposes;
8. The right to lodge a complaint with a data protection authority that has jurisdiction over
the GDPR matters relating to the GDPR; and
9. The right to withdraw consent to the Company’s processing of your data without
impacting the lawfulness of any processing that occurred prior to the withdrawal of your
consent.
The Company reserves the right to retain your information until the earlier of (a) the date of
receipt of any request from you that any such information be returned or deleted and (b) the
date the Company determines that it no longer has a legitimate business interest in retaining
the data.
Changes to the Policy. We reserve the right to make changes to the Policy at any time and
without notice to you. Please refer to the Website’s Privacy Policy from time to time when
visiting our Website, as the most current version of the Policy will be available to view and the
date on which last updated will be indicated at the bottom of the Policy. Your continued use of
the Website after the date such new Policy is posted shall constitute your acceptance of any the
terms of any such revised privacy policy.
Contact Us Regarding the Policy.
We welcome any questions or feedback you have on the Policy and ask that you contact us at:
Email address: francesca@sister-mama.com
Sister Mama
www.sister-mama.com
Updated on 03/08/23